Return & Exchanges
No Return Policy
Thank you for choosing Blackbird Bath as your go-to source for high-quality bath essential products. To ensure transparency and maintain the integrity of our business, we have implemented a no return policy. Kindly read and understand the following policy before making a purchase:
1. Product Quality Assurance:
We take great pride in offering premium bath essentials made with the finest ingredients. Each product undergoes thorough quality control processes to ensure it meets our high standards. However, due to the nature of our products, we cannot accept returns or exchanges for hygienic reasons.
2. Personal Hygiene:
Personal hygiene is of utmost importance to us, and we prioritize the health and safety of our customers. Once a product leaves our facility and is sold, we cannot accept it back as we cannot guarantee that it has not been tampered with or compromised in any way.
3. All Sales Are Final:
All sales made through Blackbird Bath are considered final. Once a purchase is made, it cannot be returned, refunded, or exchanged, unless it meets the criteria outlined in our warranty policy (if applicable).
4. Warranty Policy (if applicable):
In the rare event that a product arrives damaged or defective, please contact our customer service within 2 days of receipt, along with supporting evidence such as photographs or videos. We will assess the situation on a case-by-case basis and determine the appropriate resolution, which may include a replacement or refund.
5. Customer Satisfaction:
Your satisfaction is important to us, and we strive to provide the best possible customer service. If you have any questions, concerns, or issues with your purchase, please reach out to our customer service team. We will gladly assist you and address any queries or problems you may have.
We understand that there may be unforeseen circumstances, but we kindly request your understanding and cooperation in adhering to our no return policy. We are committed to delivering exceptional products and ensuring your satisfaction to the best of our abilities.
Thank you for your support and for choosing Blackbird Bath. We appreciate your trust and look forward to serving you again in the future.